Frequently Asked Questions
What is included in a Havre Bene stay?
Each package includes private hotel-style accommodations, wellness meals, personalized care sessions (e.g. lactation, therapy, nutrition), access to workshops, and 24/7 babysitting support. Services vary depending on the package.
How long should a typical stay be?
We require a minimum stay of 3 nights, but most families benefit from staying 3 to 5 nights for optimal rest and recovery. You’re welcome to stay longer based on your needs and availability.
Can my partner or family stay with me?
Yes, your partner or a support person is welcome to stay with you in your private room. However, we cannot accommodate extended family or additional guests.
Is a payment plan available?
Yes, we offer flexible payment plans. The full balance must be paid by the check-in date. Let us know your needs, and we’ll work with you to find a suitable plan.
Are these services reimbursed by insurance?
Our services are not covered by RAMQ, but many are eligible for partial reimbursement through private insurance. We will gladly provide the necessary documentation to help with your claims.
When should I book my stay?
We recommend reaching out as early as your second trimester. Bookings are accepted up to two weeks in advance of your preferred stay date, subject to availability.
Can I cancel or reschedule my booking?
We understand that birth plans can change. You may reschedule your stay up to 24 hours in advance due to early or delayed delivery. While stays are generally non-refundable, we will consider special circumstances on a case-by-case basis.
What makes Havre Bene different from a traditional postpartum service?
Havre Bene offers a holistic, hotel-based postpartum retreat, combining clinical expertise with a warm, nurturing environment. We provide both medical and emotional support in a luxurious, private space designed for comfort and recovery something that goes far beyond what is typically offered in hospitals or at home.
Who are the professionals I’ll meet during my stay?
You’ll be cared for by a multidisciplinary team that may include registered nurses, licensed therapists, lactation consultants, and nutritionists each selected for their expertise in postpartum wellness.
Do you accommodate cultural preferences or special needs?
Absolutely. We aim to create an inclusive, respectful space where all families feel safe and seen. Let us know your specific needs or cultural practices, and we will do our best to honor them.
Is this service available to families outside of Montreal?
Yes! Families from across Canada and even internationally are welcome to book. We’re happy to assist with travel recommendations and help you prepare for your stay.
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